Support

Questions, problems or ideas? We read every message and usually reply within one business day.

Contact us

Email us at[email protected]— include your device model and iOS version for technical issues.

How do I restore my purchase on a new device?: Open the app, go to the parents' section, and tap “Restore Purchases”. Make sure you're signed in with the same Apple ID used for the original purchase.
How do I cancel my subscription?: Subscriptions are managed by Apple: Settings → your name → Subscriptions → Kindergarten Learning Games+ → Cancel.
Does the app work offline?: Yes — once downloaded, all games and stories work without an internet connection.